"But in major cities like New York, San Francisco and LA, demand continues to outpace supply and prices and wait times remain above our comfort levels." "Drivers increasingly want to get back on the road,"Khosrowshahi told investors on an earnings call on Wednesday. He said in a series of tweets in June that fares have leapt just 30%, pointing out that driver pay also jumped by 37%. Uber CEO Dara Khosrowshahi acknowledges that prices are stiffer, though he said outside estimates were exaggerated. In some cities, Uber and Lyft prices are up 79% from pre-pandemic levels, according to analytics firm Gridwise Inc. But the incentives aren't solving the problem. The companies are offering one-time signing bonuses for new drivers and other cash perks for completing additional trips. Not convenient, but it is the new ride-hailing app norm: Pricey fares and extended waits, as Lyft and Uber grapple with a driver shortage that has riders feeling the pain and the companies sweetening the pot to entice more drivers on the road. "But a 30 minute wait is not convenient." "It's supposed to be like a taxi service that's supposed to be convenient," Park said.
The fare was not much different.īoth ride-hailing apps predicted cars would not reach Park for a half hour. "Roll my eyes to the back of my head until I can't roll them anymore," Park said.
Jenny Park landed recently at Los Angeles International Airport from New York and planned to take an Uber home to her place in the Highland Park neighborhood.īefore she ordered the car, she was hit with sticker shock: the trip would be $150, or about half the price of her flight from New York. Uber and Lyft sign in windshield of car, Queens, New York.Įducation Images/Lindsey Nicholson/Education Images/Universal Images Group via Getty Images
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